Informativa sulla privacy

Last updated: June 8, 2026

FreshFlow operates this store and website, including all information, content, features, tools, products, and services made available to customers. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, purchase from, or otherwise interact with our Services.

Information We Collect:
- Contact details: name, billing/shipping address, phone number, email address.
- Payment information: payment method details and transaction confirmations.
- Account information: username, password, preferences, and settings.
- Transaction data: products viewed, added to cart, purchased, returned, or exchanged.
- Communications: messages sent to customer support.
- Device and usage information: IP address, browser, device identifiers, and interactions with the Services.

How We Use Your Information:
- To provide, personalize, and improve our Services.
- To process orders, payments, returns, and exchanges.
- To communicate with you regarding your account and purchases.
- For marketing and promotional activities where permitted by law.
- To prevent fraud and maintain security.
- To comply with legal obligations.

Sharing of Information:
We may share information with:
- Shopify and service providers supporting our business.
- Payment processors, shipping providers, and analytics providers.
- Marketing and advertising partners where permitted.
- Authorities when required by law.
- Affiliates or in connection with business transactions.

Your Rights:
Depending on your location, you may have rights to:
- Access your personal information.
- Correct inaccurate information.
- Delete your information.
- Receive a copy of your information.
- Object to certain processing activities.
- Withdraw consent where applicable.

Data Security and Retention:
We implement reasonable safeguards to protect personal information. Data is retained only as long as necessary for business, legal, and operational purposes.

Children:
Our Services are not intended for children, and we do not knowingly collect personal information from minors.

International Transfers:
Your information may be transferred and processed outside your country of residence using appropriate legal safeguards where required.

Contacts:
Email: freshflow.int@gmail.com
SMS: +39 320 773 0838