Politique d’expédition
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
Once your order has been processed, you will receive a confirmation email with tracking information (if available).
Shipping Times
Estimated delivery times may vary depending on the destination and carrier. Delivery times are only estimates and are not guaranteed.
Shipping Responsibility
Once an order has been handed over to the shipping carrier, the responsibility for delivery lies with the courier service.
Our company is not responsible for any delays caused by shipping carriers, customs processing, weather conditions, or other external factors beyond our control.
We work with reliable shipping partners, but delays may occasionally occur and are managed directly by the courier.
Tracking
When available, tracking information will be provided so customers can monitor the status of their shipment.
Lost or Delayed Packages
If a package is significantly delayed or appears to be lost, customers are advised to contact the shipping carrier directly. We will do our best to assist when possible.
Contact
For any questions regarding shipping, please contact our support team via the “Contact Us” page.